Refund policy

RETURN AND REFUND POLICY — RoamFree
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We do not offer change-of-mind returns or refunds.

If your RoamFree collar arrives defective or develops a genuine fault through normal use, contact us within 3 months of delivery at contactroamfree@gmail.com. If we confirm the fault, we will provide return shipping to our factory/warehouse at no cost to you, and will repair or replace the unit at our discretion.

This does not affect your rights under New Zealand's Consumer Guarantees Act, or equivalent consumer protection laws in your country.